Yes, according to International Cricket Council (ICC) website, If the match is restricted or does not play on the venue on the scheduled day or the match is played some overs. All these conditions can determine if the ticket purchaser can claim a refund.
As you know ICC world cup 2023 will be starting in india from 5 October 2023. so all match viewers have some quarry about tickets, refunds and others. Here is some valuable information on this issue.
When does a Ticket become Refundable?
ICC have different rules for different types of restrictions on a match. You can get a refund if it rains in cricket, but the amount of the refund will depend on how much of the match is played or not.
Here it is also important to know the rules of the tournament and organiser and cricket control board. So in which condition you get a refund from a ticket in the cricket match? these conditions are:
- If a match is cancelled for some reason before the toss, you can claim 100% refund.
- If a match is rescheduled to a different date or venue you are 100% refund claimable. but If a Match is rescheduled (in reserve day) to a different date at the same Venue, you will swap your Ticket for a Ticket to the rescheduled Match.
According to ICC rules, you can also entitled to a full refund:
- (a) If less than 15 overs are bowled in a match due to adverse weather conditions. You are applicable of 100% of refund.
- (b) ) If only 15.1 to 29.5 overs are bowled in the match, you are entitled to a 50% refund.
- (c) If you are unable to attend a match as a result of changes to essential security.
These are some of the terms of ticket refund. But ICC or match organizers can deduct some fees from refunds as the terms of the refund policy.
When does a Ticket become Non- Refundable?
When you perchese a ticket to watch a cricket match, there are certain terms and conditions. According to these terms and conditions your ticket is non-refundable or refundable. Here are some of the conditions for non-refund:
- If bowling exceeds 29.5 overs your ticket will not be refunded. This means that you will not be able to get refunds and compensation after watching 30 overs of play in the first innings.
Your ticket will not be refunded, and you will not be eligible for any refund and/or compensation. Here are some point:-
- (a) If a cricket Match is completed earlier before time.
- (b) If the Ticket is lost, stolen, damaged or otherwise unused.
- (c) If you are delayed in accessing or taking admission due to public transport, road closures, other modes of transport, safety inspection and/or other external factors.
- (d) If the Ticket has not been purchased directly through the official ticketing portal and official distribution network.
How to get a refund for a world cup match ticket?
The ICC’s rain-affected matches policy states that if you have purchased your ticket from the ICC’s official Men’s World Cup 2023 ticket website and official distribution network. You can make a refund claim, your refund will be issued automatically within 28 days and the payment amount will be credited to the same mode of payment through which you have purchased the ticket.
However, for fans who purchased their tickets from the venue box office on the match day. They can submit their refund request form along with bank account details either offline or online.
The payment amount is transferred directly to your bank account. This includes all tickets that were purchased using cash.
If you purchased a ticket from an external party and you are entitled to a refund as per the rules, you will need to contact the ticket provider from which you purchased your ticket. They will be able to process your refund for you.
Please note: Refund policies for cricket matches may vary depending on the tournament or league. It is always best to check the refund policy of the specific event before making your purchase.
frequently asked questions ( FAQS )
Q. Why are you requesting a refund?
Ans. you should always mention the reason for refund. that may be unable to attend the match, match have been cancelled or rescheduled.
Q. What is the refund policy for a cricket match?
Ans. The refund policy for a cricket match is determined and updated by the organising committee or cricket control board (BCCI) of the country and ICC.
Q. What is the ticket refund policy for the tournament and venue ?
Ans. You can visit the official website to know the refund policy of the venue and tournament. There are some ideas which can help you to claim a refund.
(a) If you purchased your tickets at the stadium, you have a copy of your receipt.
(b) If you purchased your tickets online, you can provide the order number or transaction ID.
(c) If you purchased your tickets through a third-party vendor, you should have the vendor’s name and contact information.Q. Who should I speak to about my refund request?
Ans. you can ask for the helpline number of the match organising committee and where are your summit refund requests.
Q. What is the deadline for requesting a refund?
Ans. You can visit the official website of organisers to know the deadline for requesting a refund.
Q. How does the refund process differ for different types of cricket matches?
Ans. The refund process is differ for different cricket matches. this difference we can separate in international matches and domestic leagues.
International cricket match policy is regulated by ICC. So these rules are common for every cricket team and cricket board.
Domestic league is controlled by the cricket control board of the country. So they have their own rules of booking and refund. For example, the BCCI in India controls and organises the all domestic league e.g. ipl , ranji trophy and so on.Q. When will a World Cup 2023 ticket become non refundable ?
Ans. Here is summery of conditions that can make world cup 2023 ticket non-refundable:
1. If bowling exceeds 29.5 overs, or the match completed 30 overs.
2. If the ticket is lost, stolen, damaged and unused.
3. if you are delayed in accessing or taking admission due to external factors.
